Shipping Policy

Most US orders placed with our standard shipping ship within 48 business hours and arrive within 3-5 days. Expedited and Overnight Shipping can often be purchased at checkout. Note that items marked on preorder do not ship within a normal window. For more information on preorder timelines, see below. Please allow additional processing time during holidays, special sales, and on international orders as these may require a little extra time to process.

International Shipping
Unfortunately, we don't ship internationally at this time. This option will be made available in the future.

Preorder Policy
If you decide to Preorder an item on our website, please note the following:

You are acknowledging that your item(s) will not arrive within standard shipping times, rather in the shipment month announced on the product page.
Preordering is voluntary, and payment is charged immediately at checkout. Preorders can be refunded until the order is shipped.
If you are ordering a Preorder item with another item that is in-stock, the shipping cost at checkout accounts for all items ordered. All items in an order will ship together once the pre-order item is in stock (i .e. if you'd like an in-stock item to ship prior to your pre-ordered item, we recommend submitting two separate orders).
The shipping date listed on the product page is an approximation provided by our manufacturer. We will continue to send more information on exact dates as available to us.

If at any time you need further details on a pre-ordered item, please contact us at hello@islemiami.com

Canceling My Order
Orders can be canceled at no cost if the order has not been processed by our warehouse or if an order has been processed but is still in our warehouse. If an order has been processed and has been picked up by a shipping carrier, we must wait until product has arrived to place order as a return. If you are interested in canceling, please email hello@latraincase.com as soon as possible.